Your designs are delivered via instant download after payment is received. You will receive an email confirmation containing your download links, and you can also access them from your account any time it is convenient for you. Your downloads will never expire as long as you have your account with us. You can download them as many times as you need to.

No physical items are mailed. They are digital embroidery files that you will need an embroidery machine to stitch the designs with. You may also need embroidery software to work with merging and combining the embroidery files (usually when you are using Alphabet, Letters or Monogram Designs).

By creating an account, you will have access to your designs any time you need them and will remain in your account. This way you can purchase designs on the go and not have to worry about downloading the link while you're away from your computer. You will also be able to keep track of your purchases so you don't accidentally purchase something twice.