When will I receive my designs?
Your designs are delivered via instant download after payment is received. You will receive an email confirmation containing your download links, and you can also access them from your account any time it is convenient for you. Your downloads will never expire and will remain in your account. You can download them from your account as many times as you need to.
Why should I create an account?
By creating an account, you will have access to your downloads any time you need them and the links will never expire. This way you can purchase designs on the go and not have to worry about downloading the link while you're away from your computer. You will also be able to keep track of your purchases so you don't accidentally purchase something twice.
Can I use your designs to make items to sell?
Yes, all designs can be used to embroider items for personal use or to sell the finished products. The designs themselves may not be shared, sold, traded, or given away under any circumstances.
I can't find my design links in my email?
Please check your spam/junk mail folder in case they were delivered there. Also, please check that you spelled your email address correctly in your account.
What equipment do I need to use your embroidery designs (not alphabets or monograms)?
If you are using regular designs (not alphabets or monograms), you will need the proper hardware to transfer the designs to your machine. Some examples of your machine setup... IF YOUR EMBROIDERY MACHINE USES CARDS ONLY (meaning there is only a small card slot on the side of the machine), you will need a reader/writer box such as Brother PED Basic, Amazing Box, etc. You will then transfer the designs from your computer to your blank card with the reader/writer box program then insert the card into your machine. IF YOUR EMBROIDERY MACHINE USES A FLOPPY DISK OR USB STICK you can transfer directly from your computer to the floppy or USB Stick then insert the floppy into your machine. IF YOUR EMBROIDERY MACHINE HOOKS UP DIRECTLY TO YOUR COMPUTER you can directly transfer designs from your computer to your machine and you won't need additional equipment.
What equipment do I need to use your alphabet or monogram design sets?
The above answer applies to you but you will ALSO need an editing program if you want to spell names with individual fonts or monogram letters. All alphabets and monogram sets are individual files therefore you will need to combine each letter into one file then save it as one file. After you save it as one file you will transfer to your machine with one of the above methods. I always recommend Embird to my customers. It's an all around easy program to use and they have a free 30 day trial you can download from their site.
HELPFUL HINT: I sell several monogram sets with the large monogram letter in the middle of a design which is setup as one file so you wouldn't need any editing software to use it. I tell my customers they can use their machine's built in fonts if they want to spell a name over the large middle initial like I show in many of my samples.